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We have closed the doors to Michael’s Automotive - THANK YOU for all of the wonderful years. Click here to read more.

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5

I needed the alternator replaced on my 2007 Saab 9-5 Aero and am so glad I found Michael’s Automotive. They were so friendly & professional- calling me with updates and asking if I had any concerns or questions. They even had an online system that texted me a link to a vehicle report (including pictures), which I haven’t experienced elsewhere. inside was very clean & nice- it’s clear they take pride in their business. The car was fixed promptly and is now ready for more adventures! Between how friendly & thorough they were and the great (quick) job on the car, I’d highly recommend this place.

1

Would have been nice to know about the restocking fee: I went to these guys as they are the one and only saab service center in the area so I figured they would get me taken care of. I ordered two parts to be picked up and taken to my stranded car at a shop in Parma, the first we went to install was incorrect. When I called to get the right one, they also questioned the second part they sold me in the original sale, which did not fill me with confidence. They called me back after more research saying the second was correct after all. But again at this point I was less than confident. Long story short I decided to return both parts, the one that was supposedly correct and the one that was incorrect, at which point they charged me a $50 restocking fee -although the receipt said nothing about a restocking fee. On the bright side they are very courteous and pleasent.

5

I needed a Spring Tuneup and was able to get in immediately Because of the current alarm for the Cova19 I was a bit Leary but when Ivarrived I found Michael’s w Very clean obviously well wiped done and was assured that my car would also be wiped down when it was completed I have a Saab and will not take it anywhere else for service Thank you Josh 👌👍😊

5

Michael and crew consistently strive for excellence in a thorough and efficient approach. He stands by his work. Always, AAAAA++

5

As always, excellent and courteous service.

5

Very Friendly service. They were able to get my car fixed in a day. Would definitely recommend!

5

Great customer service! The oil change for my VW was quite a bit cheaper than the other spot in town I'd gone to. Definitely returning here for future vehicle servicing.

5

Michael and his friendly staff "go way beyond" to serve their customers. I have used them for years and have always been pleased.

5

Went out of their way to fit me into their busy schedule when I experienced a problem while travelling through Idaho.

5

yes. kept in touch very well, worked fast, and had my best interest in mind.

Thank you for the review. We appreciate your business and look forward to serving you in the future.

- Michael's Automotive
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