Would have been nice to know about the restocking fee: I went to these guys as they are the one and only saab service center in the area so I figured they would get me taken care of. I ordered two parts to be picked up and taken to my stranded car at a shop in Parma, the first we went to install was incorrect. When I called to get the right one, they also questioned the second part they sold me in the original sale, which did not fill me with confidence. They called me back after more research saying the second was correct after all. But again at this point I was less than confident. Long story short I decided to return both parts, the one that was supposedly correct and the one that was incorrect, at which point they charged me a $50 restocking fee -although the receipt said nothing about a restocking fee. On the bright side they are very courteous and pleasent.